JotForm keeps logging me out

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    jeanneo
    Asked on October 02, 2016 at 10:03 AM

    Jotform keeps logging out and giving me fatal errors. Signing back in has recovered the forms so far twice. What could be happening?

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    Kiran
    Answered on October 02, 2016 at 02:01 PM

    Generally, this issue occurs when there is a compatibility issue with the browsers. Which browser are you using? We recommend using  Google Chrome or Mozilla firefox with JotForm. If you are logging out from JotForm, the login session may have timed out. Please try using a different browser and see if you are experiencing the same issue.

    If you can provide us with a screenshot of the error, we can further investigate the issue and provide you with necessary assistance. 

    Thanks!