What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cloned a jotform at https://form.

    Asked by barneywray on October 02, 2016 at 05:02 PM

    I cloned a jotform at https://form.jotform.com/62004587420146 that is in use on a site, where it appears to work OK. The imported form is largely blank (white-on-rice). When I hover over a field, I do see text, but... What is up with this?

    This is a re-post of a comment on How to Clone an Existing Form from a URL

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    JotForm Support

    Answered by liyam on October 02, 2016 at 06:15 PM

    Hello barneywray,

    The form you cloned has white text in it on a transparent background. But since the default background of a form is white, then your background shows white. For this reason why you cannot directly and immediately see the texts in  your form.

    You can change the font (text) color of your form by going to the Design Tool 

    This should open a window which you can find the Font color in order to replace the white text

    Feel free to let us know if you have questions or if you need assistance.


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    Answered by barneywray on October 02, 2016 at 09:45 PM
    The form was developed by someone else.  If the intent was to show it on a darker background with transparency, why does the form not have a dark background (so it can be seen when it is edited!)?  Thanks - Barney
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    JotForm Support

    Answered by liyam on October 02, 2016 at 10:35 PM

    It's because if a color is set on the background of the form, it will no longer be transparent. Ideally, if you are to embed a form on a webpage where the page has its own background color and you want your form to blend with the background color, you would want it to be transparent. The person who developed it I believe does not want any sort of background to appear in the form when it is placed on the web page.