Email notifications when form is submitted not working.

  • bacccdc
    Asked on October 2, 2016 at 8:34 PM
  • Chriistian Jotform Support
    Replied on October 2, 2016 at 10:42 PM

    Your email address was added to the bounce list, which is why you were not receiving the email notifications there. I would like to inform you that I have now removed the email address from the bounce list so you should receive the next email notifications successfully.

    To prevent further bouncing related issues, please follow our guide here: How to Prevent Email Bouncing Related Issues. Then to check if an address is in the bounce list, please check out this guide: How to Remove Your Email Address from Bounce List.

    Regards.