What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Pricing and guide.

    Asked by Jennifer  on October 02, 2016 at 09:40 PM

    Hi there, 

    I work for a small recruitment agency in Auckland, NZ. I'm on the hunt for an affordable, registration software (our recruitment software is taken care of). 

    We would ideally like to brand and customise the fields of the job application process for when candidates come in to our office or in order to register them online. 

    I need to know that the software is as safe as possible due to privacy concerns and would ideally like to transfer all candidate files onto our cloud system.

    Can you provide me with a pricing plan or offer alternative software options best suited to our location/country?

    Thank you,


  • Profile Image
    JotForm Support

    Answered by Chriistian on October 02, 2016 at 11:22 PM

    Based on your requirement, I believe Jotform is suitable for your agency. I am glad to inform you that Jotform has a very powerful cloud of servers whose storage is encrypted and provides security protection against malicious attacks like SQL injection and denial of service (DDOS) attacks.

    We provide a high security standard through out our hosting provider's servers for data storage. All of our SSL certificates support high-grade 256-bit encryption. Furthermore, our forms embed codes are 100% using the HTTPS protocol (SSL)  by default. Therefore the data transmission from the person who submits the information to our servers are done in an encrypted manner.

    Here's a list of jotform's subscription plans available:

    Bronze plan- Receive 100 submissions a month, get 10GB of available space, create 3 sub-user accounts, 10,000 monthly form views, and create 25 forms

    Silver plan- Receive 10,000 submissions a month, get 100GB of available space, create 10 sub-user accounts, 100,000 monthly form views, and create 100 forms

    Gold plan- Receive 100,000 submissions a month, get 1TB of available space, create 100 sub-user accounts, 1,000,000 monthly form views, and create unlimited forms

    These three plans are available as a monthly subscription, annual, and bi-annual subscription. You can check out this page for more info: https://www.jotform.com/pricing. For your agency, I can suggest either the Bronze plan or the Silver plan.

    You can also check out our help page to get started with Jotform: https://www.jotform.com/help/ 

    If you have further questions, feel free to contact us again.