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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SMTP error.

    Asked by championprecision on October 02, 2016 at 10:05 PM

    hi..i received email from JotForm as below:


    There was an error on your SMTP configuration. Due to that error, our system automatically changed your email sender's address for your form ID 62718110102440 to noreply@jotform.com to prevent issues arising from your account.

    Please log in to your JotForm account (http://www.jotform.com) to correct your SMTP configuration.

    If you have questions, please post your questions to http://www.jotform.com/answers/ or send an email to support@jotform.com.

    All the best,
    JotForm Support

    P.S. This is an auto-generated email, please do not reply here.

    FYI im using personal gmail account,turn on Less Secure Apps already and my setting for SMTP as below:

    email address: it.bookingroom.champion@gmail.com

    port: 587

    host name: smtp.gmail.com

    user name: it.bookingroom.champion@gmail.com

    password: my gmail password

    security protocol: TLS

    Please teach my how to solve this issu

    SMTP SMTP error JotForm style size POST name
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 02, 2016 at 11:27 PM

    It looks like you have posted duplicate threads regarding the same issue. To avoid any confusion, please see my colleague's response on your other thread. Please follow this link to view that thread: https://www.jotform.com/answers/948629. Thank you.