What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    changing my plan

    Asked by yukikonakamura on October 02, 2016 at 10:22 PM

    Last month,I changed my plan to downgrade.

    But it seems to have not  changed yet.

    l think it must have been changed on October 2nd.



  • Profile Image
    JotForm Support

    Answered by Mike_G on October 02, 2016 at 11:43 PM

    I have checked your account and I see that it is already scheduled for a downgrade on October 4, 2016. That is the end of your billing period for your Bronze Monthly plan.

    Thank you.

  • Profile Image

    Answered by yukikonakamura on October 03, 2016 at 05:54 AM

    Thank you for your answer 

    l have mistaken that date.

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    JotForm Support

    Answered by Nik_C on October 03, 2016 at 08:54 AM

    On behalf of my colleague, you're welcome.

    Please let us know if we can be of any more assistance.

    Thank you!