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yukikonakamuraAsked on October 2, 2016 at 10:22 PM
Last month,I changed my plan to downgrade.
But it seems to have not changed yet.
l think it must have been changed on October 2nd.
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Mike_G JotForm SupportReplied on October 2, 2016 at 11:43 PM
I have checked your account and I see that it is already scheduled for a downgrade on October 4, 2016. That is the end of your billing period for your Bronze Monthly plan.
Thank you.
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yukikonakamuraReplied on October 3, 2016 at 5:54 AM
Thank you for your answer
l have mistaken that date.
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Nik_CReplied on October 3, 2016 at 8:54 AM
On behalf of my colleague, you're welcome.
Please let us know if we can be of any more assistance.
Thank you!