- championprecisionAsked on October 02, 2016 at 10:51 PM
hi..i received email from JotForm as below:
There was an error on your SMTP configuration. Due to that error, our system automatically changed your email sender's address for your form ID 62718110102440 to firstname.lastname@example.org to prevent issues arising from your account.
Please log in to your JotForm account (http://www.jotform.com) to correct your SMTP configuration.
If you have questions, please post your questions to http://www.jotform.com/answers/ or send an email to email@example.com.
All the best,
P.S. This is an auto-generated email, please do not reply here.
FYI im using personal gmail account,turn on Less Secure Apps already and my setting for SMTP as below:
email address: firstname.lastname@example.org
host name: smtp.gmail.com
user name: email@example.com
password: my gmail password
security protocol: TLS
Please teach my how to solve this issu
- JotForm SupportMike_GAnswered on October 02, 2016 at 11:19 PM
The email you received, as indicated, is an auto-generated email that will be sent if there are changes made in the email address used in the SMTP configuration.
I suggest that you remove your SMTP from your account and add it back again. Also, please re-add it as a sender email of your form.
If you have any further question, please feel free to get back to us.
- JotForm SupportMike_GAnswered on October 02, 2016 at 11:23 PM
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