Downgrade Plan

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    Asked on April 25, 2012 at 06:58 PM

    I selected Account Settings and clicked on Cancel to downgrade from Premium to Fee but it doesn't respond to the change and just brings me to the PayPal logon page. Can you please downgrade me since we did not get the traffic we expected for our event. Thank you.

    Richard Kratlian

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    Answered on April 25, 2012 at 07:19 PM

    Please follow these steps to cancel your Paypal subscription:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.