413 Request Entity Too Large

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    visionarymonkey
    Asked on October 03, 2016 at 12:32 PM

    Our form for several years how been setup to accept files up to 1 gig in size without any issues, but recently the form is not accepting large files and we're getting an error when our clients attempt to use it.

     

    Please advise.

     

    Thanks

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    Mike_G
    Answered on October 03, 2016 at 05:43 PM

    I would like to apologize for any inconvenience. The issue you're having was already fixed two weeks ago, but I see that it is back again. I asked one of my colleagues to help me test your form since I don't have a large file with me at the moment and he told me that he was able to reproduce the issue. 

    I have forwarded your concern to our development team so they can take a look at it. Please be assured that you will be notified via this thread for updates if there are any and I would like to apologize if we cannot provide any ETA to when this will be fixed. 

    Thank you for your understanding.

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    eee
    Answered on October 04, 2016 at 05:20 PM

    Hey @visionarymonkey,

    We have fixed the problem,

    Sorry for the trouble,

    Kindest Regards,

    - Ertugrul.