JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We are getting blank emails although the submissions are in the formAsked by colorgraphic02 on October 03, 2016 at 02:05 PM
Once form is filled out online, when we receive the information, all the fields are blank however, I can see the information when I log on to your site.
You seem to be using the old notification layouts and settings. I would suggest re-creating it to fix the problem.
Delete the current notifier. Here's how: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.
Create a new one: https://www.jotform.com/help/25-Setting-Up-Email-Notifications.