- colorgraphic02Asked on October 03, 2016 at 02:05 PM
Once form is filled out online, when we receive the information, all the fields are blank however, I can see the information when I log on to your site.
- JotForm SupportWelvinAnswered on October 03, 2016 at 07:48 PM
You seem to be using the old notification layouts and settings. I would suggest re-creating it to fix the problem.
Delete the current notifier. Here's how: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.
Create a new one: https://www.jotform.com/help/25-Setting-Up-Email-Notifications.