What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Incomplete Forms Filled Out

    Asked by RonnieMac on October 03, 2016 at 02:50 PM

    Is there a way to get the information from a partially filled out form like an e-commerce website that provides information from Abandoned shopping carts?

    Want to see if we can use that info as Leads for interest in our offers.

    Page URL:

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    JotForm Support

    Answered by jonathan on October 03, 2016 at 08:07 PM

    If its a payment form, you can actually get the incomplete/non-payment submissions of the form.

    Check the user guide: 




    If it is not a payment form, there is no way for you get any incomplete submission data if the form was not yet submitted. The form must be submitted to be able to get data/information from it.

    An alternative workaround is to use 2 forms. The 1st form must be submitted (required). While the 2nd form need not be submitted yet but you can already check/view the filled in incomplete form.

    Follow the method on this user guide: How-to-Save-Forms-and-Continue-Later

    Hope this help. Let us know how it goes.