What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change username and password

    Asked by spcaofpc on October 03, 2016 at 03:29 PM

    I signed up a while back when I was doing charity work for an animal shelter. Now I have a business of my own and I want to be able to use my desired ID and password and have them connected to the email address which I signed up with.  Is there anyway to do this?


    In order words, I want to connect my email address to my new business instead of the id and password I used for the charity.

    Thanks for your help,

    Gidget Harris

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    JotForm Support

    Answered by John_Benson on October 03, 2016 at 07:51 PM

    Only forum admin and forum supporters have an access to change your username. You can request for a change of username. We need you to provide us at least three(3) usernames in the order of which you would want to have the most so that if the first one is already taken (not available) we can still try to use the other two.

    You can change or edit your password in the account settings page. 

    Hope that helps.