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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform link is not working.

    Asked by Michael Sparks  on October 03, 2016 at 05:14 PM

    Representative Jared Polis’s office uses Jotform to receive and organize applications for Congressional nominations to a Military Service Academy.

    Last week, our office’s IP address was banned and our account suspended. As a result, our constituents weren't able to submit their applications. Today, it's come to my attention that the link isn't functioning again. The deadline for these nomination applications is fast approaching.

     If you are able, can you please assist our office in lifting the suspension on our account?

    Our account username is: sfeinhor




    Page URL:

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    JotForm Support

    Answered by Chriistian on October 03, 2016 at 10:36 PM

    I checked your links (link 1, link 2) and they seem to work successfully. I was able to see the forms on your webpage. I would like to inform you that your account is currently Active, so you should be able to use it without any issues.

    Are you experiencing any issues on your end? Please try clearing your browser cache and check the links again. If the issue still persists, please let us know.