thank you page not showing after submission of form

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    babyslittlenook
    Asked on April 26, 2012 at 06:19 AM
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    Goldo
    Answered on April 26, 2012 at 06:30 AM

    I checked both your forms, filled it out and was presented with the Thank You page after submitting.

    Try to clear your browsers cache and cookies and test your form.

    Let us know if it still is not working for you.

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    jasmine
    Answered on April 26, 2012 at 06:57 AM

    Hi, I have tried clearing my cache and cookies on both my browsers (chrome and mozilla), filled out the Order Form on my facebook page to test and the thank you page is still not showing.  The thank you page is showing for the Inquiry Form though...

     

    what else should i do?

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    Goldo
    Answered on April 26, 2012 at 07:09 AM

    Please provide us your Facebook Page url so that we can test. 

    The following guide might be able to help:

    http://www.jotform.com/help/22-Adding-Form-to-Facebook

    http://www.jotform.com/help/94-How-to-Make-an-Order-Form-in-Facebook

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    babyslittlenook
    Answered on April 26, 2012 at 08:35 AM

    Sure thing.. here's my facebook page

    https://www.facebook.com/pages/Babys-Little-Nook/251219994976033

    Thank you for your help and quick response.. I appreciate it :)

    I followed the guide on the links you provided.. just having trouble with that Thank You page.. :)

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    pinoytech
    Answered on April 26, 2012 at 10:36 AM

    Hi,

    I think you already fix the problem of your form now. After the successful submission that I create, it shows the thank you message perfectly.

    Thank you for using JotForm!

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    babyslittlenook
    Answered on April 26, 2012 at 12:43 PM

    Thanks pinoytech, I tried submitting another Order Form on my end and it still did not show, I guess the glitch is just with my pc. :)

    Thanks Goldo and Pinoytech! :)

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    pinoytech
    Answered on April 26, 2012 at 12:45 PM

    If you need further assistance, feel free to contact us.

    Thank you for using JotForm!