RECIPIENT MAIL FORM

  • Profile Image
    championprecision
    Asked on October 03, 2016 at 09:52 PM

    Hi Support user,

     

    I got problem with recipient mail form.

    when i create a from and manual add email for recipient mail,then save and press test mail

    that mail will send to email account not email recipient,for example as bellow:-

    Profile user account mail : test01@gmail.com

    Sender mail : test02@gmail.com

    then i create a form and details as bellow:

    sender mail : test02@gmail.com

    recipient mail : 1.) test03@gmail.com

                            2.) test04@gmail.com

    after finish,i SAVE and edit again to press TEST EMAIL, that email will send to test01@gmail.com only.

    Help me to solve this issue.

    thanks for your cooperation.

    Best Regard.

  • Profile Image
    Mike_G
    Answered on October 04, 2016 at 12:10 AM

    Please be advised that when you use the Test Email button from the Email Notification wizard, the email notification is being sent to your account's email address by default. This still applies even after you change the recipient of the email notification. If you want to test your email notification, we recommend you make an actual test submission on your form after filling it up.

    You may also use the guide below as a reference.

    https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    Thank you.

  • Profile Image
    championprecision
    Answered on October 04, 2016 at 02:05 AM

    Hi Male_G,

    The problem solve.

    Thanks for your cooperation.

     

  • Profile Image
    Mike_G
    Answered on October 04, 2016 at 03:29 AM

    You're most welcome. If you have any questions or need any further assistance, please feel free to contact us anytime.