What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have followed instructions tho it seems to be directed to the homepag

    Asked by tipsyphoto on October 04, 2016 at 12:36 AM

    I have followed instructions tho it seems to be directed to the homepage www.jotform.com



    This is a re-post of a comment on How to use Custom Domains with Jotform

    JotForm www instructions
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    JotForm Support

    Answered by Rose on October 04, 2016 at 03:11 AM

    Could you please provide us some more detail about the issue you faced to face. It would be good for us to know some additional information in order to assist you in a better way. 


    Waiting for your feedback.

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    Answered by tipsyphoto on October 04, 2016 at 10:39 AM

    I added custom.jotform2.com to CNAME but and doesn't redirect me to my form is it redirects me to the website itself 

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    JotForm Support

    Answered by Kiran on October 04, 2016 at 01:00 PM

    Please provide us with the domain name that is added to your DNS settings so that we can assist you further.

    We will wait for your response. Thank you! 

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    Answered by tipsyphoto on October 04, 2016 at 01:28 PM

    support.tipsyphoto.com 

    Haven't added anything else to DNS part from CNAME

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    JotForm Support

    Answered by Kiran on October 04, 2016 at 02:40 PM

    It looks like the changes made in your DNS settings are propagating now. As mentioned in the guide, you can access the forms by adding the form ID to your domain URL as shown below:

    http://support.tipsyphoto.com/form/62640675137357

    Since you are accessing the domain URL only, it is redirecting to JotForm main page. 

    Hope this information helps! 

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    Answered by DieGutachter on November 03, 2016 at 12:39 PM

    Hi Kiran an tipsy, 

    i would like to join you here. Is there any solution for this? Could i use my custom domain to show "just" a form, not your HP? Pointing/Mapping to your service via my domain could create a special state of responsibility for me as domain owner. I have used other web-tools like this and was able to redirect them to my section at that services. 

    Thanks in advance, Jaro

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    JotForm Support

    Answered by Kiran on November 03, 2016 at 01:47 PM

    Hello Jaro,

    Thanks for contacting us. Your question has been moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/981126

    Thank you!