What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    oEmbed plugin: Error message "Blocked form submission" is displayed when form is submitted.

    Asked by nerdytalktrivia on October 04, 2016 at 12:58 AM

    Hey there, I am trying to upload my form to my wordpress website and it is not allowing people to actually submit. It just says "Please Wait" but never actually submits. I've tried different browsers, re-uplaoding the embed code (using the direct embed code and the code specifically for wordpress under the Platforms section), waited several hours just incase it was a quick bug that would sort itself out, and any other resolution I could come up with. Nothing has remedied the situation. Please advise ASAP! Thanks! 

    Page URL:
    http://nerdytalktrivia.com/clues/

    Screenshot
    please wait different section thanks
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    JotForm Support

    Answered by ashwin_d on October 04, 2016 at 04:00 AM

    Hello nerdytalktrivia,

    I did test your form and I am able to replicate the issue you are having. I was not able to submit your form and it just says please wait.

    I am reporting it to our backend team. We will get back to you as soon as we have any update from them. For now, I would suggest you to please embed your form using it's iFrame embed code and that should solve your problem. The following guide should  help you how to grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Thank you!

     

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    Answered by nerdytalktrivia on October 04, 2016 at 01:45 PM
    Thank you for your quick response. I had already tried iFrame and it does
    not work either. Just tried again not to confirm. It just brings up a blank
    screen. The jotform doesn't even show up when I use iFrame. Please advise
    quickly as I am losing potential customers.
    ...
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    Answered by Irshad on October 04, 2016 at 03:52 PM

    I have checked your webpage, but I am not able to see Iframe code on your webpage. Can you please try to use the below Iframe code:

    <iframe id="JotFormIFrame-62768837397174" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/62768837397174" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe> <script type="text/javascript"> window.handleIFrameMessage = function(e) { var args = e.data.split(":"); var iframe = false; if (args.length > 2) { iframe = document.getElementById("JotFormIFrame-" + args[2]); } else { iframe = document.getElementById("JotFormIFrame"); } if (!iframe) return; switch (args[0]) { case "scrollIntoView": iframe.scrollIntoView(); break; case "setHeight": iframe.style.height = args[1] + "px"; break; case "collapseErrorPage": if (iframe.clientHeight > window.innerHeight) { iframe.style.height = window.innerHeight + "px"; } break; case "reloadPage": window.location.reload(); break; } var isJotForm = (e.origin.indexOf("jotform") > -1) ? true : false; if(isJotForm && "contentWindow" in iframe && "postMessage" in iframe.contentWindow) { var urls = {"docurl":encodeURIComponent(document.URL),"referrer":encodeURIComponent(document.referrer)}; iframe.contentWindow.postMessage(JSON.stringify({"type":"urls","value":urls}), "*"); } }; if (window.addEventListener) { window.addEventListener("message", handleIFrameMessage, false); } else if (window.attachEvent) { window.attachEvent("onmessage", handleIFrameMessage); } if(window.location.href && window.location.href.indexOf("?") > -1) { var ifr = false; if (args.length > 2) { ifr = document.getElementById("JotFormIFrame-" + args[2]); } else { ifr = document.getElementById("JotFormIFrame"); } var get = window.location.href.substr(window.location.href.indexOf("?") + 1); if(ifr && get.length > 0) { var src = ifr.src; src = src.indexOf("?") > -1 ? src + "&" + get : src + "?" + get; ifr.src = src; } } </script>
     
    If you still face the issue, feel free to revert back, and we will be glad to assist you further.
     
    Thanks.
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    JotForm Support

    Answered by paulsimpson on October 04, 2016 at 08:05 PM

    Hi,

    If you are not already using one of our plugins to embed your form on your Wordpress page please try one of them and let us know if the problem still persists.

    https://profiles.wordpress.org/jotform/#content-plugins

    Regards

    Paul

     

     

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    Answered by nerdytalktrivia on October 11, 2016 at 03:45 PM
    I tried that. It does not work. I get the following error:
    *Fatal error*: Cannot redeclare class JotFormWPEmbed in
    */homepages/13/d495249212/htdocs/wp-content/plugins/embed-form/jotform-wp-embed.php*on
    line *12*
    ...
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    Answered by nerdytalktrivia on October 14, 2016 at 01:44 AM
    PLEASE respond! I've posted multiple messages about my jotform submission
    form not working. I've tried different platforms under the "publish"
    button. Please help me rectify this so or I will be forced to find another
    way to have forms on my website! The url is
    http://nerdytalktrivia.com/clues/
    ...
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    JotForm Support

    Answered by Chriistian on October 14, 2016 at 02:38 AM

    I checked the form on your website http://nerdytalktrivia.com/clues/ and sent a test submission. It looks like your form is now working correctly. I was able to submit the form on your page without any issue. Please check your notification to confirm.

    I see the script embed method worked for you. If you are still encountering any issues on your end, please try clearing your browser cache and try submitting the form again. Thank you.

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    Answered by nerdytalktrivia on October 15, 2016 at 01:44 PM
    It does appear to be working now. However,
    It sends every submission as
    part of the same email thread....Which makes it a little confusing to know
    which ones I have or haven't seen already because it just keeps adding it
    to the same thread and marking the whole thread in gmail as "unread". Is
    there any way to have jotform send the submissions as unique emails so it
    doesn't go into the same thread? The way it was previously working was
    basically segregated by day....So the submissions all were part of the same
    thread for that day but the next day it would be a new thread of emails.
    Sorry if this was confusing!

    ...
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    JotForm Support

    Answered by Jan on October 15, 2016 at 04:08 PM

    I need to create a separate thread for your other issue since the form submission is now working. Please refer to this URL: https://www.jotform.com/answers/962127.

    Thank you.