How do I fix incomplete payments?

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    hmmawards
    Asked on October 04, 2016 at 01:29 AM
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    beril
    Answered on October 04, 2016 at 04:11 AM

    Incomplete payments show you if the payment is successful or not. Sometimes the user can submit the form correctly, However he/she can close the window after redirecting the PayPal page. At that situation, the submission remains as Incomplete.

    Please, check the guide below for more information:

    http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    If this doesn't answer your question, please explain further and/or add more details about it so we can assist you.