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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms keep being disabled

    Asked by lyle100 on October 04, 2016 at 03:08 AM

    I'm not sure what I am doing wrong, but every form I create let's me go back and edit them. But when i click on the link they alway come back no form. disabled.

    What am I doing wrong?

     

    My Forms go back no form suspended form is disabled autosuspended
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    JotForm Support

    Answered by Boris on October 04, 2016 at 05:52 AM

    Your account got automatically suspended by our Phishing Detector tool, which is why the forms became unavailable. I have reviewed your current forms manually, and I do not see any phishing activities, so your account has just been re-enabled.

    Your forms should be working fine now.

    I would just like to point out that adding form fields that are asking for credit card details, or asking username and password combinations, are considered phishing and such forms get automatically suspended. However, there don't seem to be any such fields on your forms at the moment, so your forms are working fine. Please try accessing the forms again, and let us know should you experience further issues.

    Thank you.