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    Changing account

    Asked by GuyPalinckx on October 04, 2016 at 06:28 AM

    Hi,

     

    I'm ICT coordinator for a school and have bought a bronze plan.

    Normally I'm using this account (Guy.Palinckx@pulhof-ls.be) but is it possible to change it to another existing account?  (ict@pulhof-ls.be)?

     

    thanks in advance

     

    GP

     

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    JotForm Support

    Answered by Rose on October 04, 2016 at 08:15 AM

    If you would like to pass your subscription from (Guy.Palinckx@pulhof-ls.beto  (ict@pulhof-ls.be), I'm sorry to say this but it is unfortunately not possible. The only thing you can is to downgrade your paid account to Free plan and upgrade the second account to any paid plan you would like to. 

    Please do not hesitate to contact us for any further assistance you may need or if you have more questions. We would be pleased to help you for any issue you may have.