What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    sophos is blocking forms from the jotformeu servers saying that there is a virus at that address.

    Asked by Rachel McAllister on April 26, 2012 at 09:59 AM

    I had to change all my forms back to point to jotform.com. What's going on? It feels like jotform is becoming unreliable.

  • Profile Image

    Answered by AtacanC on April 26, 2012 at 11:58 AM

    We apologize for any inconvenience this may have caused you. This issue has already been forwarded to our higher ups. Can you please contact Sophos and ask them to whitelist jotformeu.com? We are also ready to take necessary actions.

    Thank you so much for bringing this to our attention.