What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to have two login permissions to the same database?

    Asked by Robert Goldsmith  on October 04, 2016 at 10:40 AM

    We have personnel inputting critical information to an application utilizing JotForm and the data is accessed by a few of us and when one person signs in to the system to access the info, the others cannot login.

    Page URL:
    http://www.jotform.us/form/52166632071147

    same a JotForm and system information
  • Profile Image
    JotForm Support

    Answered by Nik_C on October 04, 2016 at 01:02 PM

    I'm sorry, but I'm not sure I understand, are you referring to the form that you provided, to your account or you had something else in mind?

    If you can give us more details about the problem it would be very helpful, so we can assist you.

    We'll wait for your response.

    Thank you!

  • Profile Image

    Answered by Robert Goldsmith  on October 04, 2016 at 01:45 PM
    The link I provided from an application form we utilized. We have one login to this form’s data and when one person is checking out the data it ties up the data and no one else can login to jotform to look at the data. Is there a way for two personnel to have the ability to log into jotform and see the data that users are inputting or is only one person able to login at a time to see this data? Nothing is wrong with the application process, I am just trying to access what users are inputting while another one of us is logged in as well, looking at the data.
    Robert Goldsmith
    Staff Officer
    Disaster Reservist Program Coordinator
    Private Sector Coordinator
    Mississippi Emergency Management Agency
    (C) (601) 665-5523
    (O) (601) 933-6674
    rgoldsmith@mema.ms.gov
    [cid:image001.png@01D15D9A.FA77D880]
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on October 04, 2016 at 03:58 PM

    You can create a sub-user account. A sub-user can edit the form and view submissions. Here's a guide: How-to-share-forms-with-a-sub-account-user

    You may also share the Form's Submission page by making it public. Here's a guide: How-to-Share-Form-s-Submissions-Page

    Hope that helps. Thank you.

  • Profile Image

    Answered by Robert Goldsmith  on October 04, 2016 at 04:45 PM
    thanks
    Robert Goldsmith
    Staff Officer
    Disaster Reservist Program Coordinator
    Private Sector Coordinator
    Mississippi Emergency Management Agency
    (C) (601) 665-5523
    (O) (601) 933-6674
    rgoldsmith@mema.ms.gov
    [cid:image001.png@01D15D9A.FA77D880]
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on October 04, 2016 at 05:51 PM

    No problem. Let us know if you need any help. Thank you.