Is there a way to have two login permissions to the same database?

  • Robert Goldsmith
    Asked on October 4, 2016 at 10:40 AM

    We have personnel inputting critical information to an application utilizing JotForm and the data is accessed by a few of us and when one person signs in to the system to access the info, the others cannot login.

  • Nik_C
    Replied on October 4, 2016 at 1:02 PM

    I'm sorry, but I'm not sure I understand, are you referring to the form that you provided, to your account or you had something else in mind?

    If you can give us more details about the problem it would be very helpful, so we can assist you.

    We'll wait for your response.

    Thank you!

  • Robert Goldsmith
    Replied on October 4, 2016 at 1:45 PM
    The link I provided from an application form we utilized. We have one login to this form’s data and when one person is checking out the data it ties up the data and no one else can login to jotform to look at the data. Is there a way for two personnel to have the ability to log into jotform and see the data that users are inputting or is only one person able to login at a time to see this data? Nothing is wrong with the application process, I am just trying to access what users are inputting while another one of us is logged in as well, looking at the data.
    Robert Goldsmith
    Staff Officer
    Disaster Reservist Program Coordinator
    Private Sector Coordinator
    Mississippi Emergency Management Agency
    (C) (601) 665-5523
    (O) (601) 933-6674
    rgoldsmith@mema.ms.gov
    [cid:image001.png@01D15D9A.FA77D880]
    ...
  • Jan
    Replied on October 4, 2016 at 3:58 PM

    You can create a sub-user account. A sub-user can edit the form and view submissions. Here's a guide: How-to-share-forms-with-a-sub-account-user

    You may also share the Form's Submission page by making it public. Here's a guide: How-to-Share-Form-s-Submissions-Page

    Hope that helps. Thank you.

  • Robert Goldsmith
    Replied on October 4, 2016 at 4:45 PM
    thanks
    Robert Goldsmith
    Staff Officer
    Disaster Reservist Program Coordinator
    Private Sector Coordinator
    Mississippi Emergency Management Agency
    (C) (601) 665-5523
    (O) (601) 933-6674
    rgoldsmith@mema.ms.gov
    [cid:image001.png@01D15D9A.FA77D880]
    ...
  • Jan
    Replied on October 4, 2016 at 5:51 PM

    No problem. Let us know if you need any help. Thank you.