What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens to files/images uploaded using a Jotform upload

    Asked by Rodney Thiessen  on October 04, 2016 at 12:30 PM

    Where do the files go and how do I know when i'm approaching my upload limit. I'm considering using Jotform to create a referral form for a dentist office. There is a need to have up to 5 images uploaded with the other form data. Where do those images go? How are they retrieved by the form recipient? Are they sent as an attachment with the form data email?



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    JotForm Support

    Answered by BDAVID on October 04, 2016 at 02:31 PM

    1) If you want to attache a file to your form autoresponder, please see this guide: https://www.jotform.com/help/393-How-to-Attach-a-File-to-Autoresponder-Emails, there you can attach a zipped file that will contain the images. 

    2) If you want form fillers to upload images through your form, you can use upload fields:

    On free accounts, the available space limit is 100MB. You will be notified, as well you will see a warning message in your account, when you are about to reach the limit:

    The images are stored in JotForm servers, you can access them through the Submissions Dashboard in your account: https://www.jotform.com/help/269-How-to-View-Form-Submissions, also through email notifications: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Please see these important guides when it comes to upload forms:





    Let us know if you need more help, we will be glad to assist you.