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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Part of form is not showing when embedded to a webpage

    Asked by mokaneratest on October 04, 2016 at 12:58 PM

    Hello, 

    my embedded form is not showing properly.

    This is a multi-step form, and I'm having several issues displaying buttons correctly. Also on mobile. 

    My form is already embedded with an iframe code. Still not working.

    Can you help?

    Page URL:
    https://form.jotformeu.com/62753523913356

    Screenshot
    iframe code Mobile hello and
  • Profile Image
    JotForm Support

    Answered by david on October 04, 2016 at 02:41 PM

    Your form is working properly, if the embedded form is not, replace your current embed code with your forms iframe code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If that does not work, let us know the URL of the page your form is embedded to and we will be happy to have another look.

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    Answered by mokaneratest on October 04, 2016 at 03:13 PM

    It's not working. 

    www.samuelepolenta.it/SaaS_Telecoms/ 

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    JotForm Support

    Answered by david on October 04, 2016 at 04:20 PM

    The height of your iFrame is set quite low.  At the beginning of the iFrame code, there is a height attribute.  Increase this value until the full form is shown.

    <iframe id="JotFormIFrame-62753523913356" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/62753523913356" frameborder="0" style="width: 100%; height: 338px; border: none;" scrolling="no">

    Alternatively, you can also set scrolling to "yes":

    <iframe id="JotFormIFrame-62753523913356" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/62753523913356" frameborder="0" style="width: 100%; height: 338px; border: none;" scrolling="no">

  • Profile Image

    Answered by mokaneratest on October 04, 2016 at 05:01 PM

    Thank you but if I increase the height value it goes back to 338. Also with auto value it doesn't work. Scrolling enabled not working good also. 

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    JotForm Support

    Answered by david on October 04, 2016 at 06:05 PM

    Try without the resize script.  Add just this part of the code to your page.

    <iframe id="JotFormIFrame-62753523913356" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/62753523913356" frameborder="0" style="width: 100%; height: 800px; border: none;" scrolling="no">

    Adjust the height to suit the page.  If that does not work, let us know and we will be happy to have another look.