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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Signature Line in notification e-mail

    Asked by gjcscorp on October 04, 2016 at 03:05 PM

    I have a form that has a place for an employee to put their signature.  That part works great.  I also have a spot where a supervisors signuature is required after submission.  In my form I have this line created and I have set the form to not allow text in the box.  After the form is submitted and the notification goes through the second signature line is gone.  Can you please help.  

    Page URL:
    https://form.jotform.com/62366175272155

    in line notification e-mail and part after allow
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    JotForm Support

    Answered by Jan on October 04, 2016 at 05:45 PM

    I cloned your form and I saw that the "Notification 1 and 6" is not configured correctly. The Signature fields on these notifications are blank. It should assigned to a field name, this is the reason why it is showing that it is blank.

    Please update the Notification 1 and Notification 6. The field name will be generated automatically by clicking the "Form Fields" drop down and selecting the appropriate form field.

    If you have any questions, let us know. Thank you.