What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What types and sizes of docs can be uploaded to a Jotform form?

    Asked by icfl on October 04, 2016 at 03:38 PM

    Some  users had difficulty or could not upload certain doc types and file sizes, like Power Points and Microsoft XPS. 

    Need to clarify for them what they can upload.

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    JotForm Support

    Answered by Kevin_G on October 04, 2016 at 06:26 PM

    The upload field has some file types allowed by default; however, you may change this and add the needed file type. 

    Please take a look on this guide that will provide you with the steps to do it: Which-file-types-are-allowed-for-the-upload-field

    Regarding to the max upload size, by default it is 1024 KB (1 MB), but you can also change this by following this guide: Changing-the-upload-size-limit

    If after doing this your users are still not able to upload the file, please let us know.