What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are we getting a blank page each time we submit something into our jotform?

    Asked by brandonfcs on October 04, 2016 at 04:16 PM

    So we use the jotform to create an upload artwork form on our site and have been using it for a very long time. It wasn't until recently did we receive complaints from our clients having the incapability of uploading pdf files to the form and no verification of their submission being sent anywhere. Once they hit submit, they are taken to a blank page. It didn't use to do this before. If you could, test out our form and see if you guys can pinpoint the problem it would be greatly appreciated.

     

     

     

    Page URL:
    http://www.freedomcreativesolutions.com/upload-artwork/

    JotForm Getting a problem create site
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    JotForm Support

    Answered by BDAVID on October 04, 2016 at 07:23 PM

    I have tested your form, and it worked just fine:

    Is there any specific browser they are using?