What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not receiving notifications of submissions

    Asked by sisley16 on October 04, 2016 at 04:36 PM

    Other than adding a "Submit" button, publishing and posting the embed code on our site, is there something else I need to do to make my form live? I am not receiving notifications of submissions.

    Page URL:
    http://www.teamusa.org/USA-Synchronized-Swimming/Club-Information-Dire<br/>ctory/Synchro-Club-Directory/Club-Information-Change-Form

    notification email
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    JotForm Support

    Answered by Welvin on October 04, 2016 at 08:08 PM

    I can see one submission sent to your email address. This means that your form email settings are working. Please check your spam folder for the email. If it's there, make sure to mark it as not spam. The following guide should help you with regards to email issues:

    https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications