What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What are the fees associated with a donate now" type form in terms of processing the credit card or paypal transactions?

    Asked by Tracy on October 04, 2016 at 05:27 PM

     Hi.  I am setting up a new web site for our local Little League organization and have created one of your forms to use as a "contact us" area. In addition, we are looking to create a "donate now" link and are trying to keep the process as easy as possible for potential donors.  What is required in terms of processing the payments?  What types of payments can be accepted?  Do they get deposited directly into our bank account?  What are the fees?

    credit card fees donate
  • Profile Image
    JotForm Support

    Answered by Jim_R on October 04, 2016 at 09:17 PM

    Hello Tracy, JotForm doesn't process payments per se, so the short answer to your question is no, there won't be any fees in terms of processing Credit Card or Paypal transactions from our end.

    What you need is to use a Payment Processor of your own choice and all payments/donations will be processed from there.

    Here's the complete list of all the Payment Processing apps we integrate with https://apps.jotform.com/category/payment_processing

    And here's a great article that might help you on deciding Which-Payment-Processor-is-Right-for-Your-Business

    To help you get started, refer to this guide on How-to-Create-a-Basic-Multiple-Payment-form

    And this is just for further reading if you have some spare time: Mastering-Payment-Form-Integrations-with-JotForm

  • Profile Image

    Answered by tracymcniven on October 04, 2016 at 11:45 PM
    Thank you so much for all of the information and resources.
    Tracy McNiven
    714-270-6120
    tracymcniven@verizon.net
    ...