What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I upgraded this morning $90 for the year and my form is still not upgraded

    Asked by krecicki on April 26, 2012 at 02:32 PM

    I upgraded this morning $90 for the year and my form is still not upgraded. Help.

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    Answered by AtacanC on April 26, 2012 at 02:35 PM

    I've just checked your account and it has been succesfully upgraded to premium. Please log out and log back in to refresh your account status. Clearing your browser's cache and cookies may also work.