Is there a way to retrieve deleted submissions?

  • vipproducoes
    Asked on October 4, 2016 at 7:36 PM

    Hey, I deleted my answers no wanting to do it. Is it possible to return them?

    it is the Respostas: I Aberto VIP de Futevolei_Intermediario Is there a way to retrieve deleted submissions? Image 1 Screenshot 20 form.

    I wait for your return. Thanks a lot

  • Support_Management Jotform Support
    Replied on October 5, 2016 at 12:22 AM

    Are you referring to "Submissions" when you said "I deleted my answers"?

    I checked the form you mentioned, "I Aberto VIP de Futevolei_Intermediário" and saw it has 2 Submissions:

    Is there a way to retrieve deleted submissions? Image 1 Screenshot 40

    I went to your Submissions page and saw these submissions just fine:

    Is there a way to retrieve deleted submissions? Image 2 Screenshot 51

    Related guide: How-to-View-Form-Submissions

    Just in case you're indeed referring to Submissions that you accidentally deleted, there's no way for us to restore it. We have promptly noted this on our guide How-to-Delete-Form-Submission-Data that deleting submission data is irreversible and will permanently remove it in our servers, including the file uploads on them.

    There's also a prompt right before you delete it, asking you if you're sure that you want to proceed in deleting:

    Is there a way to retrieve deleted submissions? Image 3 Screenshot 62

    On the other hand, if you're referring to something else, please explain in more detail what your issue/question is about so we can better assist you.