What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upgrade then downgrade

    Asked by Vinnie on April 26, 2012 at 04:16 PM

    Most of the time our forms would be less than 100 responses per month.  What happens if in a particular month we exceed the 100 limitation. Does the product stop working or will we be charged for that month the excess occurred?

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    JotForm Support

    Answered by Goldo on April 26, 2012 at 04:24 PM

    If you happen to reach the limit your form will cease to work and you'll be notified via email. Account limit resets every first day of the month, so April 1st would be the next reset.

    You can upgrade/downgrade at anytime.