Unable to create form pdf.

  • omzie
    Asked on October 5, 2016 at 2:07 AM

    Hi there,

     

    I have two forms I desperately need to export to pdf ASAP, but it just hangs on "working" and nothing happens.  Something I'm doing wrong?

     

     

  • Chriistian Jotform Support
    Replied on October 5, 2016 at 4:51 AM

    I cloned your form and tried to create a PDF. It seems to be working fine on my end.

    Unable to create form pdf Screenshot 30

    I am able to save the form as PDF successfully.

    Unable to create form pdf Screenshot 41

    Can you please try clearing your browser cache and try exporting the form as PDF again? If the issue persists, please let us know. Regards.