- jolizzy1Asked on April 26, 2012 at 04:52 PM
Hello, Jotform has been a terrific help, but my event is over and we don't need to keep the higher level of service. I tried to follow the instructions here:http://www.jotform.com/answers/87330-how-do-i-downgrade
But it doesn't seem to be working. Can you downgrade me to the basic plan? I will probably upgrade again in the future, as future fundraisers require.
You all were very helpful in figuring out how to develop my form. Thank you!
- JotForm SupportGoldoAnswered on April 26, 2012 at 05:00 PM
Your subscription has been canceled. Account will stay Premium until the paid period expires.
You can re-upgrade your account at anytime.