Need to downgrade

  • Profile Image
    jolizzy1
    Asked on April 26, 2012 at 04:52 PM

    Hello, Jotform has been a terrific help, but my event is over and we don't need to keep the higher level of service.  I tried to follow the instructions here:http://www.jotform.com/answers/87330-how-do-i-downgrade

    But it doesn't seem to be working.  Can you downgrade me to the basic plan?  I will probably upgrade again in the future, as future fundraisers require.

    You all were very helpful in figuring out how to develop my form.  Thank you!

  • Profile Image
    Goldo
    Answered on April 26, 2012 at 05:00 PM

    Your subscription has been canceled. Account will stay Premium until the paid period expires.

    You can re-upgrade your account at anytime.