Can I go back to the free version?

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    Asked on October 05, 2016 at 04:57 AM

    Hello, I am writing from Asociación Betel in Madrid, Spain.  We paid for a pro-version of Jotform, but now we will not be needing the pro version anymore.  We would like to use only 1 simple contact form and we can delete all the rest.  The link to the only form we want to keep is: 



    Is it possible for us to "downgrade" to the free version and keep this form only?  Or could we export the form and import it into a new free account?  




    Jessica Lorber

    Asociación Betel
    +34 646 33 88 50

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    Answered on October 05, 2016 at 05:46 AM

    Dear Jessica,

    You can downgrade your Jotform into a free account. You can learn about it from here.

    If you have more questions, do not hesitate to contact us.