JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Added conditon to redirect to form but it shows blank page.Asked by holmster on October 05, 2016 at 10:41 AMI've tried to redirect to an other form using the Thank you page, but it directs to a blank page.
This is a re-post of a comment on Change "Thank you" URL Based on a Condition
I tried what you sent, and had done that before I asked for help as well. The redirect sends me toa blank page. See screen shot below.
Could you please share your form URL? That way I can reproduce the issue from our side and look for a solution.
This usually happens when the form is so long and after submitting the form the page does not scroll up automatically so that user can see the Thank you message.
I will wait for your response.
I did check your form and did not find any issue with that. You have correctly added condition to redirect users to direct form URL and it should work fine.
Have your embedded your form in any webpage where you are having this issue? Please share the webpage URL and we will take a look.
We will wait for your response.