How do I access just unread messages??

  • Mahc2016
    Asked on October 5, 2016 at 2:34 PM
  • Kevin Support Team Lead
    Replied on October 5, 2016 at 5:18 PM

    You can access your unread submissions by clicking on the form and on "Inbox" button: 

    How do I access just unread messages?? Image 1 Screenshot 30

    You will get your submissions once the button is clicked: 

    How do I access just unread messages?? Image 2 Screenshot 41

    You can also go to the submissions page of your form and see the submissions there, here is a guide with detailed info about this: How-to-View-Form-Submissions

    You also should receive an email notification each time there is a submission in your form, I can see you have indeed set up an email notification, but the email address seems to be in our bounce list, here are the details: 

    Reason(s) : Complain about message from AmazonSES

    I have removed it and you should receive emails now, please also check this guide in order to avoid bouncing: How-to-Prevent-Email-Bouncing-Related-Issues

    If you have any question, please let us know.