What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I access just unread messages??

    Asked by Mahc2016 on October 05, 2016 at 02:34 PM
    unread how unread messages
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    JotForm Support

    Answered by Kevin_G on October 05, 2016 at 05:18 PM

    You can access your unread submissions by clicking on the form and on "Inbox" button: 

    You will get your submissions once the button is clicked: 

    You can also go to the submissions page of your form and see the submissions there, here is a guide with detailed info about this: How-to-View-Form-Submissions

    You also should receive an email notification each time there is a submission in your form, I can see you have indeed set up an email notification, but the email address seems to be in our bounce list, here are the details: 

    Reason(s) : Complain about message from AmazonSES

    I have removed it and you should receive emails now, please also check this guide in order to avoid bouncing: How-to-Prevent-Email-Bouncing-Related-Issues

    If you have any question, please let us know.