What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I have to delete one of the forms and create another, will that change my "grandfathered" status?

    Asked by gndzero on October 05, 2016 at 02:42 PM
    If I have to delete one of these forms and create another in order for it to work will that change my "grandfathered in" status? In the end I would still have the same number of forms, but I would have deleted an existing one in preference of creating a replacement.
    delete form grandfather account status
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    JotForm Support

    Answered by Kiran on October 05, 2016 at 03:17 PM

    As already mentioned in this blog post, unfortunately, it is not possible to create new forms even if you delete a form from the account. If you need to create a new form, it is required to upgrade your account. If not, you may modify the existing form as per your requirements.

    Hope this information helps!