- cicalarAsked on October 05, 2016 at 02:56 PM
I used the instructions from the link below and every time I downloaded the data file it showed up as an empty zip file. I asked a coworker to try it and he had the same issue. We also attempted requests and downloads in 3 different browsers.
I went to Account Settings > Data > Clicked Prepare My Data To Download > Then Clicked Download and viola, an empty zip folder that says invalid when I clicked extract.
This feature would be extremely helpful for our business. Any help would be awesome.
- JotForm SupportKiranAnswered on October 05, 2016 at 06:16 PM