JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Problem with exporting all data at onceAsked by cicalar on October 05, 2016 at 02:56 PM
I used the instructions from the link below and every time I downloaded the data file it showed up as an empty zip file. I asked a coworker to try it and he had the same issue. We also attempted requests and downloads in 3 different browsers.
I went to Account Settings > Data > Clicked Prepare My Data To Download > Then Clicked Download and viola, an empty zip folder that says invalid when I clicked extract.
This feature would be extremely helpful for our business. Any help would be awesome.