What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I get the jotform to overide the previous pdf when I update and save to dropbox?

    Asked by katecquinn on October 05, 2016 at 03:24 PM

    I use jotform to intake new clients.  They are sent the form to fill out basic details and then when I meet with them in person, I open up the form and edit their responses with further details.  Each time the form is submitted, it is saved to dropbox. 

    Previously, Jotform would override each submitted version to reflect the most recent changes. 

    Now however, it just creates multiple versions.  Example:

    David Rosenberg (1).pdf
    David Rosenberg (2).pdf
    David Rosenberg (3).pdf

    David Rosenberg.pdf (Original)

    Can I get it to go back to just having one (the most recent) file override the old?

    Great,

    Thank you

     

    Page URL:
    http://jotform.us/form/22547433192150

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    JotForm Support

    Answered by Mike on October 05, 2016 at 07:35 PM

    Unfortunately, this is not possible to keep just one version of submission PDF file in Dropbox.

    The integration was updated on purpose to keep the complete data in Dropbox.