How do I get the jotform to overide the previous pdf when I update and save to dropbox?

  • katecquinn
    Asked on October 5, 2016 at 3:24 PM

    I use jotform to intake new clients.  They are sent the form to fill out basic details and then when I meet with them in person, I open up the form and edit their responses with further details.  Each time the form is submitted, it is saved to dropbox. 

    Previously, Jotform would override each submitted version to reflect the most recent changes. 

    Now however, it just creates multiple versions.  Example:

    David Rosenberg (1).pdf
    David Rosenberg (2).pdf
    David Rosenberg (3).pdf

    David Rosenberg.pdf (Original)

    Can I get it to go back to just having one (the most recent) file override the old?

    Great,

    Thank you

     

    Jotform Thread 952308 Screenshot
  • Mike
    Replied on October 5, 2016 at 7:35 PM

    Unfortunately, this is not possible to keep just one version of submission PDF file in Dropbox.

    The integration was updated on purpose to keep the complete data in Dropbox.