-
BrixyAsked on October 5, 2016 at 5:32 PM
Need to update to the $19/month plan, but when I do it I get the message saying my request is being worked on, but then nothing happens after 5, 10, 45 minutes. Please help.
-
Jeanette JotForm SupportReplied on October 5, 2016 at 7:16 PM
I see you already had a Storage yearly subscription which I just cancelled
Order: INT160812-9848-41456
==============================Site: JotForm Store
Status: completed
Created: Aug 12, 2016 4:36:44 PM UTC
Total: 90.00
Referrer: Brixy
You should get a refund for about ($83.34 USD) , your account is now in the Bronze plan ($19.00 a month)