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Trying to upgrade my account but it isn't workingAsked by Brixy on October 05, 2016 at 05:32 PM
Need to update to the $19/month plan, but when I do it I get the message saying my request is being worked on, but then nothing happens after 5, 10, 45 minutes. Please help.
JotForm Support Manager
I see you already had a Storage yearly subscription which I just cancelled
==============================Site: JotForm Store
Created: Aug 12, 2016 4:36:44 PM UTC
You should get a refund for about ($83.34 USD) , your account is now in the Bronze plan ($19.00 a month)