What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Making private option as default

    Asked by postmeit on October 05, 2016 at 06:03 PM
    please make it a default option for Posting to be private.
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    JotForm Support

    Answered by Kiran on October 05, 2016 at 06:04 PM

    Since this is a public support forum, most of the issues are already addressed and many users search for the solution in the forum. If the thread is marked as private, the thread can only be viewed by the user and our support staff. However, if there is any sensitive information such as email address, billing related information has to be shared on the thread, users can mark the thread as private. If the users do not mark such threads as private, we mark them as private to protect our user's privacy.

    Hope this information helps!