What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Will disabling my form erase contacts?

    Asked by cinikmedia on October 05, 2016 at 06:15 PM

    Hey guys I'm trying to prevent clients from opting into form. If I disable it can I reactivate it later with no issues for our next event?

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    JotForm Support

    Answered by Chriistian on October 05, 2016 at 11:09 PM

    I would like to inform you that disabling the form will not erase the current submissions on that form. All the submissions will remain in your account when you disable the form. You should be able to disable it and reactivate it later without any issues.

    For more information about enabling/disabling a form, you can check out our guide here: How to enable/disable a form. Cheers.