One of my forms is "Disabled" and "Can Not Be Found" - how do I "Enable" it?

  • mccoymade
    Asked on October 5, 2016 at 6:33 PM

    One of my forms is "Disabled" and "Can Not Be Found" - how do i "Enable" it?

     

    I clicked "Enable", but it still said it couldn't find the form because it was disabled (see attached screen grab)

     

    Also, the same form is NOT being forwarded to my email when someone completes the form. As a result I missed a couple of very important business leads because i didn't know they had filled out my JotForm form.

     

    Please help me get my JotForm form and it's email notifications working again.

     

    Thanks for your help,

    Mark

    Jotform Thread 952557 Screenshot
  • Chriistian Jotform Support
    Replied on October 5, 2016 at 11:28 PM

    Your account appears to have been autosuspended by our phishing detector tool, which is why your forms were disabled. However, I checked your forms and they don't seem to violate any of jotform's terms. With that in mind, I have now removed the suspension on your account. You should now be able to use your forms without any issue.

    One of my forms is Disabled and Can Not Be Found how do I Enable it? Image 1 Screenshot 20

    To avoid any confusion, I have moved your question about the email notification into a new thread. Please follow this link to view that thread: https://www.jotform.com/answers/952733.
    Regards.