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    When i print off my submission form not all of the details print.

    Asked by carinya on October 05, 2016 at 08:02 PM

    Hi, when i print off my submission form not all of the details print. why is this doing this???? Please help because the information that is NOT printing is important information.

     

    Many thanks

    Rebecca Buchanan
    Assistant Director, Castlemaine Childcare Centre
    CARINYA, A HAPPY MEETING PLACE.
    T: 03 5472 3665 | A: 15-17 Templeton St. Castlemaine 3450
    E:rebecca@castlemainechildcare.com.au | W: www.castlemainechildcare.com.au
    details print show headers show text print headers
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    JotForm Support

    Answered by jonathan on October 06, 2016 at 12:06 AM

    Hi Rebecca,

    Perhaps in the submissions options, the option to Show Headers and Text were not enabled. And also Auto Hide Empty fields were set to ON.

    User guide: 

    How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

    Try looking for this options and enable them. The Print output should then include everything from the submission.

    Let us know if this did not resolve the issue.

    Thanks.