What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to create new form in the Form Builder

    Asked by Kelly on October 05, 2016 at 08:27 PM

    I keep getting the error message below. I do not have an option of 'New Form Wizard' My options are Blank Form, Use Template and Import Form.  

    Unable to find the HTML code for the widget on the widget site or on the clipboard.

    Launch the New Form Wizard by clicking on My Forms followed by the New Form button.
    Select an option from the New Form Wizard and click on Continue.
    Configure your form in this JotForm window. Add form controls from the TOOLBOX on the left using drag and drop.
    When done, click on the Setup & Embed tab.
    Click the Publish button on the topbar.
    Go to the Platforms Tab.
    Find the Xara button to reveal your form's HTML code and then press the copy code button.
    Click the Insert button below to close the JotForm window and add the form to your web page.



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    JotForm Support

    Answered by jonathan on October 06, 2016 at 12:22 AM

    Hi Kelly,

    I think you were just not logged in to your account  klgoodale in the Form Builder and you are getting the option for Guest login only.

    Can you please login to your account first at https://www.jotform.com/login and then go to your My Forms page link https://www.jotform.com/myforms/

    You should be able to create New form in the Form Builder.

    Let us know if issue persist.