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    I am trying to add sub-users but the message I am receiving say Bad request error

    Asked by radams on October 05, 2016 at 09:16 PM
    I am trying to add sub-users to registration311 but the message I am receiving say “Bad request (/user-subusers) - Sub user limit exceeded”. How do I solve this?
    Please note I am trying to add subusers that were on PerfectingFaithNy
    sub user
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    JotForm Support

    Answered by jonathan on October 05, 2016 at 09:24 PM

    The account/username  registration311 can have up to 10 sub-users. I checked this on the account and I see that there were only 4 sub users added so far. So 6 more can be added.

    I test adding a sub user and it was good. I did not encounter the issue you mentioned.

    Can you please retry. Make sure you are actually logged in to the correct account  at https://www.jotform.com/login

     

    Let us know if issue remains.