What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Premium Cancellation

    Asked by kalulo on April 27, 2012 at 02:51 AM

    Hello!. I just cancelled my premium account because I needed the form for a one month PPC campaign. I want to clarify that it was the only reason for cancellation. I'm VERY happy with the form performance, your service and your support, just EXCELLENT.

    My question is: Will I be able to receive the 100 monthly subscriptions again, starting today or not?.

    Thanks so much!

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    Answered by ItalyTech on April 27, 2012 at 03:11 AM

    Hi, you've cancelled your subscription not downgraded your account to free then you can continue to use PREMIUM services for this month.

    Next month your account are automatically downgraded to FREE.

    Thanks to use JotForm. Alessandro