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  • Profile Image

    Error in submission using Narrative fields widget.

    Asked by syntel_mettl on October 06, 2016 at 12:49 AM

    Hi Team,

    I am using Narrative Fields widget in my form. While submitting my entry, I am getting different output. irrespective of whatever I am providing the input. Can somebody look into this issue and provide me the solution regarding the same.

    Looking forward for a prompt reply.

     

    Thanks !!

    Page URL:
    https://form.jotform.com/60592899884984

    Screenshot
    in different solution same narrative fields widget
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    JotForm Support

    Answered by Chriistian on October 06, 2016 at 02:20 AM

    I cloned your form and sent several submissions there. I can't seem to replicate the issue on the cloned form. So far during my tests, the Narrative Fields widget shows the correct output in the submissions.

    Can you please try updating your widgets on your form to see if that resolves the issue on your end?

    I would also suggest clearing the form cache and your browser cache to refresh the form.

    If the issue still persists, please let us know.
    Regards.